Limited Office Hours

Due to recent increases in Covid19 cases our office hours have changed. Effective December 14, 2020, until February 1, 2021-
The utility billing office is open to walk in customers on Wednesdays and Thursdays 8:30am- 5:00pm. Our office will be closed to walk in customers on Monday, Tuesday, and Friday. Utility billing staff will continue to be in the office to answer any billing questions that may arise by phone and payments will continue to be accepted in our drop box on 4th St., via mail, and electronically using the city website.  
We ask that you DO NOT pay in cash when using the drop box. Please call (208) 468-5711 for questions or to make payments over the phone.

2020 Holiday Closures

We will be closed the following days in observance of holidays: 

January 1

January 18

February 15

May 31

July 5

September 6

November 11

November 25 & 26

December 24

Utility Billing Programs

  • E-Reminder Notification

  • Nampa Shares and Cares
  • For more information about these programs, click here.

    For information on how to add additional accounts to your online profile, log in and refer to the Dashboard tab.

    For assistance with your utility account or to report problems with this Web site, please contact the City of  at [email protected] or call 208-468-5711 (during normal business hours).


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